DM
Dieketseng M
1 reviews | Active since Jul 2019
14 Jan 2022, 15:20
Disgusting behavior towards customers
Disgusting behavior from a consultant named KHETHIWE!!! I received a call from a Tele recruiter named Khethiwe from a this +*** rudely telling me and raising her voice at me about a missed payment which I did today. This is thee most rudest way I've been addressed and I find it utterly disrespectful that Truworths can have such staff working for them and addressing their clients in this outrageous manner.
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Replies (2)
Truworths's replyOfficial
17 Jan 2022, 11:22Hi Dieketseng,
Thank you for your post.
We're concerned to hear about your experience. We have escalated your concerns raised to the relevant Management team to investigate, please note that feedback will be provided once received.
Kind regards,
Truworths Online Team
Thank you for your post.
We're concerned to hear about your experience. We have escalated your concerns raised to the relevant Management team to investigate, please note that feedback will be provided once received.
Kind regards,
Truworths Online Team
Truworths's reply17 Jan 2022, 11:22
Official
Hi Dieketseng,
Thank you for your post.
We're concerned to hear about your experience. We have escalated your concerns raised to the relevant Management team to investigate, please note that feedback will be provided once received.
Kind regards,
Truworths Online Team
Thank you for your post.
We're concerned to hear about your experience. We have escalated your concerns raised to the relevant Management team to investigate, please note that feedback will be provided once received.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
21 Jan 2022, 09:31Hi Dieketseng,
Thank you for your post.
Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you?
Kind regards,
Truworths Online Team
Thank you for your post.
Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you?
Kind regards,
Truworths Online Team
Truworths's reply21 Jan 2022, 09:31
Official
Hi Dieketseng,
Thank you for your post.
Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you?
Kind regards,
Truworths Online Team
Thank you for your post.
Please note we tried reaching you on your cellphone to discuss your concerns raised. Please let us know a convenient time we can get in touch with you?
Kind regards,
Truworths Online Team