Disgusted by truworths

I am sooooo disgusted by this company I had a complaint for them ‘ almost a week of waiting for a feedback I am only getting the below message from them... I am definitely going to close this stupid account and encourage everyone around me to do the same

Thank you for your post.

We acknowledge receipt of your previous Hello peter post and verify that you have been provided with feedback.

We trust that this matter has been acceptably resolved and encourage you to contact us directly on 021- ********** or via email on ********** should you require any further assistance.

Kind regards,

Truworths Online Team