LK
Leighann K
1 reviews | Active since Aug 2019
09 Sept 2019, 13:52
Disgusted
Truworths is seriously pathetic..I have been waiting for 4 months for a card yet today the post a non payment letter to my work place yet they deducted a double payment on the arrears last month.How is it that you can post me **** letters but I must wait four months for a card?And a non payment letter two weeks after you received my payment?This is the second time I am leaving a comment on the disgusting service
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Replies (2)
Truworths's replyOfficial
09 Sept 2019, 14:39We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply09 Sept 2019, 14:39
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
13 Sept 2019, 15:48Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed but have been regrettably unsuccessful in our attempt. Please note that we liaised with you via email and await your response.
We trust that we were able to acceptably address your concerns, and if you require any further assistance, please feel free to contact us on 021- *** or via email ***
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed but have been regrettably unsuccessful in our attempt. Please note that we liaised with you via email and await your response.
We trust that we were able to acceptably address your concerns, and if you require any further assistance, please feel free to contact us on 021- *** or via email ***
Kind regards,
Truworths Online Team
Truworths's reply13 Sept 2019, 15:48
Official
Thank you for your post.
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed but have been regrettably unsuccessful in our attempt. Please note that we liaised with you via email and await your response.
We trust that we were able to acceptably address your concerns, and if you require any further assistance, please feel free to contact us on 021- *** or via email ***
Kind regards,
Truworths Online Team
Upon receipt of your query, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed but have been regrettably unsuccessful in our attempt. Please note that we liaised with you via email and await your response.
We trust that we were able to acceptably address your concerns, and if you require any further assistance, please feel free to contact us on 021- *** or via email ***
Kind regards,
Truworths Online Team