NM
Natasha M

1 reviews | Active since Feb 2011

20 Mar 2017, 09:41

Disgusted!!!

<p>I have a payment arrangements with Truworths due to unfortunate circumstances. Despite keeping to payment arrangements you still get handed over!!!! Please explain. </p>

0
Replies (2)
Truworths
Truworths's reply24 Mar 2017, 16:21
Official

Thank you for your post and allowing us the opportunity to respond.

We have reviewed our records and can verify that a single payment arrangement was noted for your account in January 2017. This arrangement was regretfully not honored as such further communication was generated to inform you on the status of your account and to allow the opportunity for a further arrangement to be made.

We acknowledge that your account is currently being administered by Munnik Basson Da Gama (MBD) who does collection on our behalf. We confirm and thank you for your payments received in the interim and kindly urge you to contact us on *** or via email to ***, for a further arrangement to be noted for your account.

We look forward to your account being brought up to date with payment and sincerely hope that your current situation will improve.

Kind regards,

Truworths Online Team

NM
Natasha M's update27 Mar 2017, 09:50
Reviewer Update

Dear Truworths. Please note that all arrangements were kept. Please contact me for details. Should you feel that this was not arranged can you please verify. I have records. Regards,