Disgusted...

Covid-19, has hit us really bad. And it's led to financial stress, but this is why we chose to pay for the insurance covers in these times of need. I've been requesting to claim from May 2020, first I was given a contact number for hollard then an Email address, but no responses from both... Then I was told to email ***, still not even an acknowledgement of the mail, but I get handed over to debt collectors... I've been payinging for a credit shortfall and now expect the services to be upheld. Your contact centers, don't know what's going on, and the stores now tell me, that you no longer have insurance, but I was charged for the service up until August as per my statements...