Disgruntled customer

I previously wrote a review on truworths about my account being handed over even though i was making payments it was handed iver to blakes without my knowledge, truworths responded to that review stating that handled the matter privately but till date i have not received a phone call or email from them, today i get another call from blakes stating the account is still with them and truworths has not resolved the matter, Truworths i will not be making a further payment until you contact me and state reason as to why the account was handed over, i also will not be held responsible for any further fees incurred with blakes as a result of your neglegance on updating and informing your customers. Pathetic company with zero business skills. Contact me on *** S RAGNANAN