ML
Mogau L

1 reviews | Active since Jul 2015

06 Aug 2021, 12:01

Discriminatory behavior which may endanger customers wellbeing.

I went to Truworths Sammymarks Mall Pretoria with my husband, looking for the trouser. When we reached the entrance we used our own sanitizer with 70%which kills 99,9% of germs, to me that sanitizer compiles with the WHO and National Covid 19 regulations. We were denied access because we didn't want to use their sanitizer. We asked the security personnel to call the manager , the manager called Sylvia came she told us that it's their rules, we should call head office, we called head office number ***, they told us is the prerogative of the manager to allow us to enter or not. I have sensitive skin that's the main reason I choose what I use on my hands. If a company applies discriminatory rules that are not in line with national regulations its a serious problem.

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Replies (1)
ML
Mogau L's update09 Aug 2021, 00:42
Reviewer Update
I feel that your respond is not sufficient and unsatisfactory. Thanks for nothing