Disappointed and disgusted
I am so disappointed and angry at the way I have been treated by truworths for the passed month, I have been a loyal customer for 12 years and my account was always up to date however in March I faced a financial issue and was not able to pay in full however after that I did manage to keep up with my installments. I am now currently on maternity leave from the 15th June, I have not received salary from my company and currently awaiting my uif which is only a small portion of my salary. Consultants have been calling me daily and harrasing me for payment despite me telling them I am awaiting my uif payment and there after I will make a payment of R600 as currently that is all I can afford due to not receiving my full salary. The consultant told me that is not enough I must pay 1 installment and they will not stop calling me. One would think as a loyal customer for so many years truworths would be more accommodating to their customers during their time of difficulty. Once I am back at work and receiving a full salary I will be settling this account and closing it because I would not want to support a company whom I have been loyal to for so many years but during my difficult time they have shown no compassion. Thank you truworths you have just lost a good customer
