KM
Kagisho M

1 reviews | Active since May 2014

07 Oct 2023, 18:55

Disappointed..

Good Evening.

I dont know how to start this review because it is not about stuff but rather a product i bought at truworths yesterday. I bought a fragance but it seems not to be of good quality. I dont know if this is reject stock or just poor brand but i have used it before and it smelled good and lasted. For a money i spent i feel so disappointed...this is like water being put in a bottle. To be honest i did not even know truworth sells fragances until yesterday.

0
Replies (6)
KM
Kagisho M's update08 Oct 2023, 22:15
Reviewer Update
Meant "staff". To add more information to this, i have since returned the said item. I am told it might be resolved by thursday or friday as the person responsible for this is coming back on thursday (apparently they have to now authenticate my claim). Also, this is for the centurion mall branch. Thursday? first time buying from truworths and probably the last.
KM
Kagisho M's update09 Oct 2023, 21:20
Reviewer Update
Hi. The process outlined above has been adhered to. My counter to this is, i am told i now have to wait until thursday, surely something can be done to expedite the process. I indicated this in the aforementioned text. this reply does NOT assist me
KM
Kagisho M's update12 Oct 2023, 16:29
Reviewer Update
Centurion mall ...i did say above. Please read what i say
KM
Kagisho M's update15 Oct 2023, 20:43
Reviewer Update
I am unable to view these replies now. Can i please make a plea? i went to this particular store on thursday and i was told the manager responsible is NOT on shift. She told me by thursday my query will be sorted...all these trips are my time and my petrol. Can you kindly get somebody to tell me how is my query coming along? via email..In writing...my email is kagisho.marope@gmail. DONt CALL ME.
KM
Kagisho M's update15 Oct 2023, 20:43
Reviewer Update
***
KM
Kagisho M's update18 Oct 2023, 07:22
Reviewer Update
Good day, can i be told what is happening of my query. This is R1740 of my money and nobody has spoken to me as yet. i have outlined my requests above...i will be honest, this is my first time buying from you and surely the last. Never ever ..