DISAPPOINTED

Thank you for your post. Truworths aims to provide high quality fashionable merchandise that meets and exceeds the high standards that we set for ourselves. Having said this, there is the odd exception where an item may fall short of this standard and in these instances, our Returns Policy permits the exchange or refund on merchandise presenting a manufacturing fault; which is returned within six months from the date of purchase, provided that valid proof of purchase is presented. We kindly request that you return the garment to your closest Truworths store for the manager to assist you in this regard. We wish to sincerely apologize for any inconvenience caused as result of this matter. Should you have any further comments or suggestions, please feel free to contact us on *** or via email on ***. Kind regards, Truworths Online Team,