1 reviews | Active since Dec 2017
Dirty sportwear
I went to truworths to buy sneaakera that cost 900r and the manager who's name is Dumisile Ndumiso Lubisi was very rude telling me that it's either I buy the sneakers or no***** people like us who come to the shop and make the sneakers dirty. I'm not happy with the service and I will never recommend anyone to buy at truworths malelane again.please get friendly stuff and and improve your service. This is totally unfair
At Truworths, we strive to provide an effortless shopping experience at all times. As we were concerned to hear of your experience, we referred this matter to management at the relevant store without delay.
We have been informed that it was explained to you in store, that the shoes you were interested in, were unfortunately the last pair in your size, available at the time. We regret the manner in which you felt you were attended to on the day of your visit to the respective store, and for any inconvenience and frustration caused as a result of it.
We believe that Management of the respective store has been trying to make contact with you to discuss the matter further, but has regrettably been unsuccessful in her attempts.
If you require any further assistance please contact us directly on *** or e-mail ***.
Kind regards,
Truworths Online Team
At Truworths, we strive to provide an effortless shopping experience at all times. As we were concerned to hear of your experience, we referred this matter to management at the relevant store without delay.
We have been informed that it was explained to you in store, that the shoes you were interested in, were unfortunately the last pair in your size, available at the time. We regret the manner in which you felt you were attended to on the day of your visit to the respective store, and for any inconvenience and frustration caused as a result of it.
We believe that Management of the respective store has been trying to make contact with you to discuss the matter further, but has regrettably been unsuccessful in her attempts.
If you require any further assistance please contact us directly on *** or e-mail ***.
Kind regards,
Truworths Online Team