NN
Noluvo N
1 reviews | Active since Jul 2019
05 Jul 2019, 22:40
device issue
i bought a phone in adderly street truworths in oct 2018 , then by march it was not working not charging at all. then i returned it, stayed without a phone for 2months recieved it back on june begining returned it following day it had the same issue. since them i only get response of the same infor, they are waiting for it to get back, its been close to 4months without a phone.
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Replies (2)
Truworths's replyOfficial
08 Jul 2019, 08:46 We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply08 Jul 2019, 08:46
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
19 Jul 2019, 15:52 Thank you for your post.
We acknowledge your post and have your concerns raised escalated to the relevant Store Manager to address.
We can confirm that feedback has been communicated with you by the Area Manager, and further confirm that your account has been credited. We trust that this matter has been resolved and wish to apologise for any inconvenience that may have been caused.
Yours sincerely, Truworths Online Team
We acknowledge your post and have your concerns raised escalated to the relevant Store Manager to address.
We can confirm that feedback has been communicated with you by the Area Manager, and further confirm that your account has been credited. We trust that this matter has been resolved and wish to apologise for any inconvenience that may have been caused.
Yours sincerely, Truworths Online Team
Best regards,
Truworths's reply19 Jul 2019, 15:52
Official
Thank you for your post.
We acknowledge your post and have your concerns raised escalated to the relevant Store Manager to address.
We can confirm that feedback has been communicated with you by the Area Manager, and further confirm that your account has been credited. We trust that this matter has been resolved and wish to apologise for any inconvenience that may have been caused.
Yours sincerely, Truworths Online Team
We acknowledge your post and have your concerns raised escalated to the relevant Store Manager to address.
We can confirm that feedback has been communicated with you by the Area Manager, and further confirm that your account has been credited. We trust that this matter has been resolved and wish to apologise for any inconvenience that may have been caused.
Yours sincerely, Truworths Online Team
Best regards,