SB
Sade B
1 reviews | Active since Aug 2024
09 Sept 2024, 17:29
Detestable quality
I purchased a pack of underwear at Truworths Liberty Mall PMB. I used one of them and realised that it was torn. I then tried another and it did the same. Paying so much should guarantee me good quality. I am extremely disappointed with the product.
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Truworths's replyOfficial
10 Sept 2024, 08:03Good day,
Thank you for your review and raising this quality concern with us.
At Truworths, every effort is made to ensure that we present our customers with the best, internationally inspired, quality merchandise at all times. As such, in the event that an item may present a manufacturing fault within the first 6 months since the date of purchase, you're welcome to inform us thereof. We would encourage you to take the item with your receipt to the store for the store manager to assess. The item may be sent to our quality assurance department for further assessment.
Thank you for your review and raising this quality concern with us.
At Truworths, every effort is made to ensure that we present our customers with the best, internationally inspired, quality merchandise at all times. As such, in the event that an item may present a manufacturing fault within the first 6 months since the date of purchase, you're welcome to inform us thereof. We would encourage you to take the item with your receipt to the store for the store manager to assess. The item may be sent to our quality assurance department for further assessment.
Best regards,
Truworths's reply10 Sept 2024, 08:03
Official
Good day,
Thank you for your review and raising this quality concern with us.
At Truworths, every effort is made to ensure that we present our customers with the best, internationally inspired, quality merchandise at all times. As such, in the event that an item may present a manufacturing fault within the first 6 months since the date of purchase, you're welcome to inform us thereof. We would encourage you to take the item with your receipt to the store for the store manager to assess. The item may be sent to our quality assurance department for further assessment.
Thank you for your review and raising this quality concern with us.
At Truworths, every effort is made to ensure that we present our customers with the best, internationally inspired, quality merchandise at all times. As such, in the event that an item may present a manufacturing fault within the first 6 months since the date of purchase, you're welcome to inform us thereof. We would encourage you to take the item with your receipt to the store for the store manager to assess. The item may be sent to our quality assurance department for further assessment.
Best regards,