Delayed request
I requested my account to be closed after i have made payment and to date it hasn't been actioned. I do not know whether you hoping i will reuse the account so as to have an excuse not to close it or what. <br> <br> May i kindly request this to be closed as i want nothing to do with Truworths ever again. <br> <br> Thank you.
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Truworths's replyOfficial
30 Oct 2015, 11:18Hello wmaboya,
Thank you for your post.
Upon reviewing our records we established that your account was closed on 19 October 2015 and a letter was systematically generated on 20 October to confirm this.
We confirm that we have contacted you to verify this and forwarded another copy of the closure letter to your confirmed email address as per your request.
Should you have any further inquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
Upon reviewing our records we established that your account was closed on 19 October 2015 and a letter was systematically generated on 20 October to confirm this.
We confirm that we have contacted you to verify this and forwarded another copy of the closure letter to your confirmed email address as per your request.
Should you have any further inquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Best regards,
Truworths's reply30 Oct 2015, 11:18
Official
Hello wmaboya,
Thank you for your post.
Upon reviewing our records we established that your account was closed on 19 October 2015 and a letter was systematically generated on 20 October to confirm this.
We confirm that we have contacted you to verify this and forwarded another copy of the closure letter to your confirmed email address as per your request.
Should you have any further inquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for your post.
Upon reviewing our records we established that your account was closed on 19 October 2015 and a letter was systematically generated on 20 October to confirm this.
We confirm that we have contacted you to verify this and forwarded another copy of the closure letter to your confirmed email address as per your request.
Should you have any further inquiries, please do not hesitate to contact us on *** or via email on ***.
Kind regards,
Lynn
Best regards,