Declined Store Card

I am very disappointed by the staff at Truworths.I went to the store yesterday trying to complete my online application for a store card and went home very disappointed.I have to admit that my ID doesn't look it's best,but I was treated like someone that was about to commit *****. The lady at the till took my ID and told me she can't proceed with the application.I was not given a valid reason as to why,they then asked for my licence which I advised that it's expired. To my astonishment the second lady that came to assist said to me we (customers)just come there to collect cards and shop somewhere else.

The staff should be taught not to judge people by how they look. Not all of us are ********** and the reason why some of us shop somewhere else is because they have limited stock when it comes to latest trends.

So please stop sending me approval messages because I can't get your store card.