1 reviews | Active since May 2018
Declined because of muliple use of cell numbers in the past
I have recently app**** for a truworths account and was informed that i have previoysly app**** with multiple cellphone numbers and the internal ***** department has declined as a result if multiple cellphone numbers. Yes i have had 3 cell numbers but they are all discarded and no longer in use except for the one i app**** with which i am still using now. As far as i am concerned changing cell numbers is no ***** alert, anyone can change his / her number. I us3d the correct number, the one i use now and have been using for a long time. As a result of this i was declined ?? I was not even contacted by truworths so they can make sure it is my number and that it belongs to me. !!
Thank you for your post.
We have investigated your query and acknowledge receipt of your most recent Truworths account application on 07 May 2018.
Your concerns raised have been escalated, and we were informed that the reason for the declined account application was communicated to you. However, as you were not pleased with the outcome to your query, it was further investigated.
We confirm that you have been contacted with regards to this matter, and that your application is currently pending.
We trust that this matter has been satisfactorily attended to. Should you have any further queries, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team
Thank you for your post.
We have investigated your query and acknowledge receipt of your most recent Truworths account application on 07 May 2018.
Your concerns raised have been escalated, and we were informed that the reason for the declined account application was communicated to you. However, as you were not pleased with the outcome to your query, it was further investigated.
We confirm that you have been contacted with regards to this matter, and that your application is currently pending.
We trust that this matter has been satisfactorily attended to. Should you have any further queries, please feel free to contact us directly on *** or send an e-mail to ***.
Kind regards,
Truworths Online Team