1 reviews | Active since Oct 2014
Debitting my account when im not a client
I dont have an account with truworths and ive never had one, but month tey debit my account. I keep having to call my bank to reverse the transaction. This is both time consuming and costly.im so frustrated!!!!!
Thank you for your post.
We appreciate you bringing this matter to our attention, and affording us the opportunity to address your concerns.
We have investigated this matter and, as per your bank statement provided, confirm that the debit order payments were made to your YDE account. We furthermore confirm that you have been contacted and informed in this regard.
We hope that this response has clarified your concerns. Should you however have any further queries or concerns, please feel free to contact us.
Kind regards,
Truworths Online Team
Thank you for your post.
We appreciate you bringing this matter to our attention, and affording us the opportunity to address your concerns.
We have investigated this matter and, as per your bank statement provided, confirm that the debit order payments were made to your YDE account. We furthermore confirm that you have been contacted and informed in this regard.
We hope that this response has clarified your concerns. Should you however have any further queries or concerns, please feel free to contact us.
Kind regards,
Truworths Online Team