debit order query ***

My challenge with truworths is that I do not have an account with them, but they run debit orders on my bank account. I called them to ask who gave them permission to do so as i did not give anyone permission to do so.

Now my bank statement for the past months is reflecting unpaid transactions, making it difficult for me to get credit. I feel that this is ***** and an infringement of my right as a human being. The response I got is that "the account holder gave permission to them to debit from my account", my question is, how do you allow your truworths account holders to give you banking details that do not match with those one of your account holders, is that how you conduct your business? I am really frustrated.

Kindly assist hello peter.

Sibusiso