Debit order cancelled

Good day<br> <br> My debit order was cancelled last month resulting in my credit record indicating that my payment is behind. I did not cancel my debit order, nor was this the first time that my debit order was cancelled entirely instead of updating the terms of the debit order. I paid the amount due once I realized that the debit order is not resolved but still my credit record indicates that my account is in arrears (which is incorrect).<br> <br> Please mend my credit record.<br> Thank you