1 reviews | Active since Aug 2015
Debit Order
I dont have a thruworths account yet yesterday a debit order went off on my account and the details are as follows<br> Absa: CHEQ3463, Sch t, <br> 24/09/15 SETTLEMENT/C-NAEDO DEBIT ORDER, <br> TRUWORTHS/***, R116.00<br> <br> First of all i don't have an account with thruworths. Secondly they are taking money from my account without my authority which is *****, thirdly this is going to have a negative impact on my credit record, fourthly my bank is going to charge me R130 for a returned cheque. <br> I need this to be corrected ASAP and the amount that is going to be deducted as a bank charge refunded immediately. im very dissapointed with thuworths i thought i was going to open an account one day with them clearly they cannot be trusted.
Thank you for your post.
We were truly concerned to read about your query and therefore, immediately conducted an enquiry into your concerns raised.
The account number listed in the post is incorrect; however upon further investigation we located an account for you. The credit grantor in terms of your credit agreement for this account being with Young Designers Emporium (YDE), is Truworths Limited, acting as an agent on behalf YDE.
We are in the process of investigating your concern pertaining to the bank charges and are awaiting the documents as per our discussion.
We trust that we will be able to successfully resolve this matter upon receipt of your response.
Kind regards,
Lynn
Best regards,
Thank you for your post.
We were truly concerned to read about your query and therefore, immediately conducted an enquiry into your concerns raised.
The account number listed in the post is incorrect; however upon further investigation we located an account for you. The credit grantor in terms of your credit agreement for this account being with Young Designers Emporium (YDE), is Truworths Limited, acting as an agent on behalf YDE.
We are in the process of investigating your concern pertaining to the bank charges and are awaiting the documents as per our discussion.
We trust that we will be able to successfully resolve this matter upon receipt of your response.
Kind regards,
Lynn
Best regards,