NK
Nobuhle K
1 reviews | Active since Nov 2009
01 Jun 2015, 14:36
**************** - SO ****ED
<br> I want refund me, <br> I made electronic transfers to the following account<br> Truworths *** and<br> Identity ***<br> <br> On April 30 as show in my statement but the money is not reflecting in my accounts<br> <br> <br>
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Truworths's replyOfficial
04 Jun 2015, 13:00Hello NobuhleK,
Thank you for your post and affording us the opportunity to address your concerns raised.
We acknowledge receipt of your payments made 30 April 2015 via Electronic Fund Transfer (EFT). Payment made via EFT usually takes up to four working days to reflect on our bank statement and as soon as we receive the money, we update the customer's account. Your payments were credited to your accounts on 02 May 2015.
We are pleased that subsequent to your post; we were able to assist you with this telephonically and that you are satisfied with the manner in which this matter was attended to.
We value your support!
Kind regards,
Chevola
Thank you for your post and affording us the opportunity to address your concerns raised.
We acknowledge receipt of your payments made 30 April 2015 via Electronic Fund Transfer (EFT). Payment made via EFT usually takes up to four working days to reflect on our bank statement and as soon as we receive the money, we update the customer's account. Your payments were credited to your accounts on 02 May 2015.
We are pleased that subsequent to your post; we were able to assist you with this telephonically and that you are satisfied with the manner in which this matter was attended to.
We value your support!
Kind regards,
Chevola
Truworths's reply04 Jun 2015, 13:00
Official
Hello NobuhleK,
Thank you for your post and affording us the opportunity to address your concerns raised.
We acknowledge receipt of your payments made 30 April 2015 via Electronic Fund Transfer (EFT). Payment made via EFT usually takes up to four working days to reflect on our bank statement and as soon as we receive the money, we update the customer's account. Your payments were credited to your accounts on 02 May 2015.
We are pleased that subsequent to your post; we were able to assist you with this telephonically and that you are satisfied with the manner in which this matter was attended to.
We value your support!
Kind regards,
Chevola
Thank you for your post and affording us the opportunity to address your concerns raised.
We acknowledge receipt of your payments made 30 April 2015 via Electronic Fund Transfer (EFT). Payment made via EFT usually takes up to four working days to reflect on our bank statement and as soon as we receive the money, we update the customer's account. Your payments were credited to your accounts on 02 May 2015.
We are pleased that subsequent to your post; we were able to assist you with this telephonically and that you are satisfied with the manner in which this matter was attended to.
We value your support!
Kind regards,
Chevola