MM
Mpho M
1 reviews | Active since Mar 2012
28 Jan 2015, 10:57
Damaged my credit report!
I was paying my Trueworths account accordingly as per my agreement with VVM but I was shocked when my payments doesn't reflect on my credit report instead it shows that I never paid for months until my account was paid off, I'm taking this further!
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Truworths's replyOfficial
02 Feb 2015, 11:22Hello mp****loi,
Thank you for your post; we greatly appreciate the opportunity to respond and hope that we can resolve your query.
Upon receipt of your post, we investigated your concerns raised. According to our records, your account has been paid up in full, with the last payment made on 16 December 2014.
We requested that you kindly provide us with proof of your credit report, but to date, nothing has been received as yet. We will be awaiting your earliest response, in order to be able to attend to this matter for you.
Should you have any further queries or suggestions, do not hesitate to contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Thank you for your post; we greatly appreciate the opportunity to respond and hope that we can resolve your query.
Upon receipt of your post, we investigated your concerns raised. According to our records, your account has been paid up in full, with the last payment made on 16 December 2014.
We requested that you kindly provide us with proof of your credit report, but to date, nothing has been received as yet. We will be awaiting your earliest response, in order to be able to attend to this matter for you.
Should you have any further queries or suggestions, do not hesitate to contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Truworths's reply02 Feb 2015, 11:22
Official
Hello mp****loi,
Thank you for your post; we greatly appreciate the opportunity to respond and hope that we can resolve your query.
Upon receipt of your post, we investigated your concerns raised. According to our records, your account has been paid up in full, with the last payment made on 16 December 2014.
We requested that you kindly provide us with proof of your credit report, but to date, nothing has been received as yet. We will be awaiting your earliest response, in order to be able to attend to this matter for you.
Should you have any further queries or suggestions, do not hesitate to contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine
Thank you for your post; we greatly appreciate the opportunity to respond and hope that we can resolve your query.
Upon receipt of your post, we investigated your concerns raised. According to our records, your account has been paid up in full, with the last payment made on 16 December 2014.
We requested that you kindly provide us with proof of your credit report, but to date, nothing has been received as yet. We will be awaiting your earliest response, in order to be able to attend to this matter for you.
Should you have any further queries or suggestions, do not hesitate to contact us directly on *** or send an e-mail to *** and we will gladly assist you.
Kind regards,
Charmaine