UO
Ursula O'Neill

1 reviews | Active since Aug 2013

23 Nov 2016, 09:54

customer service

<p>I have asked Truworths on numerous times to please stop harrasing me with sms's. I have called numerous times and still I get bombarded with SMS's on specials. Further to my previous complaint. I have not even received a response or a call. Truworths get your act together. Tidy up your shops and get proper trained staff!!!!!!!!!</p>

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Replies (1)
Truworths
Truworths's reply29 Nov 2016, 17:02
Official

We acknowledge receipt of your previous post and sincerely apologize for the delay in our response.

We can confirm that one of our consultant’s has contacted you to discuss your concerns in this regard and has further unsubscribed you for any further marketing communication as per your request.

We once again sincerely apologize for your experience and your concerns have certainly been noted.

Please feel free to contact us on *** or via email on *** and we will gladly assist.

Kind regards,

Truworths Online Team