tA
thando A
1 reviews | Active since Jul 2013
07 Dec 2015, 08:50
creditExpert
hi <br> <br> this working me you guys need to take responsibility of you action now after 4 years you still fail to update all my information please state that that address that was used to open those account I never stay in Gugulethu and never work for molo songgolo please this is refleting bad on my side I think now need to take this to high level <br> <br> <br> can you please sort this out at credit Expert,transunion, and xds, send the update letter I still appear at credit expert please can you please send this information you guys send me the letter this was sent on 8 March 2011 but you guys fail send the letter to all the credit bareaus
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Truworths's replyOfficial
10 Dec 2015, 13:18Hello tkzee77,
Thank you for your post.
We completely understand your unhappiness in this regard and were concerned to read of your experience.
We immediately liaised with our ***** and Legal Department regarding this matter. We were informed that the consultant mention in your post has liaised with you via email in this regard on 07 December 2015.
We can further verify that an urgent update instruction was submitted to all credit bureaus, on 08 December, to update the information listed on their records. We believe that this was communicated to you during your email correspondence with our consultant.
We wish to apologize for the inconvenience caused as a result of this matter and urge you to please contact our Legal department on *** , should you have any further concerns regarding this matter.
Kind regards,
Lynn
Thank you for your post.
We completely understand your unhappiness in this regard and were concerned to read of your experience.
We immediately liaised with our ***** and Legal Department regarding this matter. We were informed that the consultant mention in your post has liaised with you via email in this regard on 07 December 2015.
We can further verify that an urgent update instruction was submitted to all credit bureaus, on 08 December, to update the information listed on their records. We believe that this was communicated to you during your email correspondence with our consultant.
We wish to apologize for the inconvenience caused as a result of this matter and urge you to please contact our Legal department on *** , should you have any further concerns regarding this matter.
Kind regards,
Lynn
Best regards,
Truworths's reply10 Dec 2015, 13:18
Official
Hello tkzee77,
Thank you for your post.
We completely understand your unhappiness in this regard and were concerned to read of your experience.
We immediately liaised with our ***** and Legal Department regarding this matter. We were informed that the consultant mention in your post has liaised with you via email in this regard on 07 December 2015.
We can further verify that an urgent update instruction was submitted to all credit bureaus, on 08 December, to update the information listed on their records. We believe that this was communicated to you during your email correspondence with our consultant.
We wish to apologize for the inconvenience caused as a result of this matter and urge you to please contact our Legal department on *** , should you have any further concerns regarding this matter.
Kind regards,
Lynn
Thank you for your post.
We completely understand your unhappiness in this regard and were concerned to read of your experience.
We immediately liaised with our ***** and Legal Department regarding this matter. We were informed that the consultant mention in your post has liaised with you via email in this regard on 07 December 2015.
We can further verify that an urgent update instruction was submitted to all credit bureaus, on 08 December, to update the information listed on their records. We believe that this was communicated to you during your email correspondence with our consultant.
We wish to apologize for the inconvenience caused as a result of this matter and urge you to please contact our Legal department on *** , should you have any further concerns regarding this matter.
Kind regards,
Lynn
Best regards,