1 reviews | Active since Mar 2017
Continuous pestering for monies not owed to Truworths by VVN
<p>Over the last few months starting last year, I have been receiving calls from VVN Attorneys claiming that my son owes Truworths money and have been handed over to them.</p> <p>Even though I have told them that my son has had no dealings with Truworths and does not have an account with them, they continue to pester me wanting to speak to him.</p> <p>I have given them my email and told them to send me the details so that I can deal with the issue.</p> <p>No emails have been received and today the bloke confirmed the email address and said they would immediately send me the details.</p> <p>Once again nothing has been received.</p> <p>I am wary of giving any personal information to anyone over the telephone, hance my request for an email.</p> <p>The "consulants" have also in the past refused to give me their names.</p> <p>If my son legitimately owes Tryworths money surely they would have all his details from when he opened his account with them and could have passed these details on to VVN.</p> <p>I just do not trust the modus operandi of Truworths or the VVN Consultants.</p>
Thank you for your post and for allowing us the opportunity to respond.
Whilst we acknowledge your frustration in this regard, we wish to confirm that we do not discuss any matters pertaining to an account with anyone other than the account holder.
We regret that we were unable to reach you on the contact number provided and have therefore sent you an email requesting the details for your son, in order for us to contact him in this regard.
We trust that we will be able to successfully resolve this matter upon receipt of your reply.
Kind regards,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to respond.
Whilst we acknowledge your frustration in this regard, we wish to confirm that we do not discuss any matters pertaining to an account with anyone other than the account holder.
We regret that we were unable to reach you on the contact number provided and have therefore sent you an email requesting the details for your son, in order for us to contact him in this regard.
We trust that we will be able to successfully resolve this matter upon receipt of your reply.
Kind regards,
Truworths Online Team
