1 reviews | Active since May 2016

21 Jun 2018, 09:52

Continued harassment via text messages

I HAVE HAD an account with Truworths for over 35 years. This the fourth time I AM ASKING Truworths TO STOP SENDING ME SMS MESSAGES. Are they charging me for the SMSES they send me? STOP SENDING ME MESSAGES ON MY CELLPHONE!!!

0
Replies (1)
Truworths
Truworths's reply21 Jun 2018, 16:36
Official

Thank you for your post and allowing us the opportunity to respond.

We acknowledge your frustration regarding this matter and wish to apologise for any inconvenience or upset caused, as it was not our intention to do so.

We confirm that your details have been removed from our database, as per your request, and that you should no longer receive any further SMS communication from Truworths.

Please once again accept our sincerest apologies for any inconvenience caused. Should you have any other queries or suggestions, please feel free to contact us directly on *** or send an e-mail to ***.

Kind regards,

Truworths Online Team