KV
Kim V
1 reviews | Active since Mar 2009
29 Aug 2019, 15:25
Contact centre just cant get it right!
My daughter vontinually gets phone calls and smses from you OVERDUE: Mr Mohlala, your TRUWORTHS account is badly in arrears and negatively affecting your credit record. Please pay R650 immediately. Tel ***. We have phoned you on more than 5 occassions requesting you to remove her number. Each time you say its done but each time the harassment continues. How do I get this sorted please!
Helpful (0)
Replies (2)0
Replies (2)
Truworths's replyOfficial
03 Sept 2019, 08:49We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply03 Sept 2019, 08:49
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
04 Sept 2019, 08:12Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department.
We tried contacting you to address your concerns but have been unsuccessful in our attempt. In order for us to assist we kindly request you to contact us directly on *** or via email ***
Kind regards,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department.
We tried contacting you to address your concerns but have been unsuccessful in our attempt. In order for us to assist we kindly request you to contact us directly on *** or via email ***
Kind regards,
Truworths Online Team
Truworths's reply04 Sept 2019, 08:12
Official
Thank you for your post.
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department.
We tried contacting you to address your concerns but have been unsuccessful in our attempt. In order for us to assist we kindly request you to contact us directly on *** or via email ***
Kind regards,
Truworths Online Team
We acknowledge your frustration in this regard and escalated your concerns raised to the relevant department.
We tried contacting you to address your concerns but have been unsuccessful in our attempt. In order for us to assist we kindly request you to contact us directly on *** or via email ***
Kind regards,
Truworths Online Team