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PRETTY M

1 reviews | Active since Mar 2015

27 Jan 2016, 16:43

CONSULTANT HUNG UP

GOOD DAY<br> <br> ON THE 27/01/2015 I CALLED TRUWORTH ON *** AT 16:00 AND THE LADY ANSWERED THE PHONE AND KEPT QUICK FOR ABOUT 5 MINUTES,I COULD HEAR PEOPLE TALKING IN THE BACKGROUND BUT SHE WAS JUST QUIET,iI HUNG UP AND CALLED AGAIN AND SPOKE TO THABISO WHO ASISSTED ME WITH MY ACCOUNT BALANCE,i THEN TOLD HIM THAT I WANT TO RESET MY LOGGING DETAILS FOR THE TRUWORTHS WEBSITE,HE GAVE ME THE STEP AND I ASKED HIM TO STAY ON THE LINE WHILE I TRIED RESETTING THE DETAILS BUT HE HUNG UP.<br> <br> IAM NOT HAPPY WITH THAT SERVICE AND NEED SOMEONE WHO KNOWS WHAT THEY ARE DOING TO CALL ME AND ASSIST ME AND ALSO TELL ME WHATS IS TRUOWORTHS DOING WITH CONSULTANT LIKE THOSE

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Replies (1)
Truworths
Truworths's reply20 Sept 2016, 12:48
Official

Thank you for your post.

Unfortunately due to a technical error on the hello peter site some of the posts did not reach us in time for us to respond.

We apologize for this unfortunate glitch as we like to respond to customers as quickly and efficiently as we can.

Should the matter that you posted not be resolved, please contact us on services@ truworths.co.za and we will gladly assist.

Sincerely yours,

Truworths Online Team