RF
Raoul F
1 reviews | Active since Aug 2014
02 Sept 2015, 12:09
Constant problems even after paid up on itc
I've been given a paid up letter with regards to the debt I owe, it's the third post on hello peter about the same problem, They haven't requested to remove me off itc, I've been on the phone with trans Union and they have confirm its truworths who's the problem.<br> <br> It's been more than three months. <br> <br> <br> It's become exhausting to be told another thing and yet nothing has been done. <br>
Helpful (0)
Replies (1)0
Replies (1)
Truworths's replyOfficial
08 Sept 2015, 11:20Hello ThisisRaoul,
Thank you for your post.
We were concerned to read about your query and therefore liaised with our Legal Department in this regard.
We were informed that following your previous post, an update request was sent to all bureaus requesting the ITC update for your Truworths Account. They have further gone onto the Trans Union site to check and found that your Truworths account is not reflecting on the site.
We have attempted to call you regarding this matter however the number listed in your post is invalid. We kindly request that if the updated information is not reflecting that you kindly email us proof of this to, ***. In order for our Legal Department to further investigate this matter for you.
We apologise for any inconvenience caused to you in this regard and trust that we were able to adequately respond to your query.
Kind regards,
Lynn
Thank you for your post.
We were concerned to read about your query and therefore liaised with our Legal Department in this regard.
We were informed that following your previous post, an update request was sent to all bureaus requesting the ITC update for your Truworths Account. They have further gone onto the Trans Union site to check and found that your Truworths account is not reflecting on the site.
We have attempted to call you regarding this matter however the number listed in your post is invalid. We kindly request that if the updated information is not reflecting that you kindly email us proof of this to, ***. In order for our Legal Department to further investigate this matter for you.
We apologise for any inconvenience caused to you in this regard and trust that we were able to adequately respond to your query.
Kind regards,
Lynn
Truworths's reply08 Sept 2015, 11:20
Official
Hello ThisisRaoul,
Thank you for your post.
We were concerned to read about your query and therefore liaised with our Legal Department in this regard.
We were informed that following your previous post, an update request was sent to all bureaus requesting the ITC update for your Truworths Account. They have further gone onto the Trans Union site to check and found that your Truworths account is not reflecting on the site.
We have attempted to call you regarding this matter however the number listed in your post is invalid. We kindly request that if the updated information is not reflecting that you kindly email us proof of this to, ***. In order for our Legal Department to further investigate this matter for you.
We apologise for any inconvenience caused to you in this regard and trust that we were able to adequately respond to your query.
Kind regards,
Lynn
Thank you for your post.
We were concerned to read about your query and therefore liaised with our Legal Department in this regard.
We were informed that following your previous post, an update request was sent to all bureaus requesting the ITC update for your Truworths Account. They have further gone onto the Trans Union site to check and found that your Truworths account is not reflecting on the site.
We have attempted to call you regarding this matter however the number listed in your post is invalid. We kindly request that if the updated information is not reflecting that you kindly email us proof of this to, ***. In order for our Legal Department to further investigate this matter for you.
We apologise for any inconvenience caused to you in this regard and trust that we were able to adequately respond to your query.
Kind regards,
Lynn