jS
jeane S
1 reviews | Active since May 2018
14 Aug 2019, 21:56
Complaint
Im very unhappy that ive been waiting almost four weeks for my account card. The consultant that helped me said it would take 7 working days. This is unacceptable
Helpful (0)
Replies (2)0
Replies (2)
Truworths's replyOfficial
15 Aug 2019, 08:23We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply15 Aug 2019, 08:23
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Truworths's replyOfficial
24 Aug 2019, 13:51 Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed, but have been unsuccessful in our attempt. We wish to advise that in order for us to assist we kindly request you to contact us directly on *** / via email ***
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed, but have been unsuccessful in our attempt. We wish to advise that in order for us to assist we kindly request you to contact us directly on *** / via email ***
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply24 Aug 2019, 13:51
Official
Thank you for your post.
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed, but have been unsuccessful in our attempt. We wish to advise that in order for us to assist we kindly request you to contact us directly on *** / via email ***
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your concerns raised to the relevant department.
We tried contacting you to have your concerns addressed, but have been unsuccessful in our attempt. We wish to advise that in order for us to assist we kindly request you to contact us directly on *** / via email ***
Kind regards,
Truworths Online Team
Best regards,