Complain From A distressed Customer

<div>This time around i got a bad treatment from a call center i think it was a consultant who did not give me good explanation about my account related issues. She asked me as to why i was not paying my account and i told her that I'll pay the next day because i got paid late as i am working for manicipality and during that time the municipality employees had not got paid nation wide and it was all over the news the her respond was she is going to send my account for collection and it was only a month missed payment and it was delayed. And for the past 4 month i have been receiving calls from different collection companies and telling me that i have been handed over despite the fact that i am paying my account each and every month and the amount in arrears has increased drastically and the harassment comes from MBD and they are taking turns now it is VVM whom have started harassing me even when the account is been paid each month this is unfair for a customer that honour to pay their account and it has already put my credit profile in a bad state.</div>