Collection fees

Item: Truworths
Rating: 1
Author: Yolanda M

I phoned head office more than 10 days ago. Still awaiting a phone call. This is regarding collection fees. How far must I go to speak to a manager. I was told I could not speak to a manager when I phoned.

Helpful (0)

Replies (2)

Truworths's replyOfficial

01 Jul 2021, 09:04

Thank you for your post.

Please note that your concerns have been escalated to the relevant Management and feedback will be provided once available.

Kind regards,

Truworths Online Team

Best regards,

Truworths's reply01 Jul 2021, 09:04

Official

Thank you for your post.

Please note that your concerns have been escalated to the relevant Management and feedback will be provided once available.

Kind regards,

Truworths Online Team

Best regards,

Truworths's replyOfficial

02 Jul 2021, 09:16

Thank you for your post.

Upon receipt of your post, we escalated your concerns raised to the relevant Management.

We wish to advise that you may send us clear details of your query via *** and we will gladly assist.

Kind regards,

Truworths Online Team

Best regards,

Truworths's reply02 Jul 2021, 09:16

Official

Best regards,