MP
Monica P

1 reviews | Active since Aug 2021

26 Aug 2021, 03:15

Close my truworths account

Hey I would like to close my truworths account..... Nothing wrong at all.... I open the account but im not using it... And i won't be able to use it anymore due to covid and im paying cash for all my stuff now please let me know if i can do online or go into a store

0
Replies (3)
Truworths
Truworths's reply26 Aug 2021, 09:31
Official
Thank you for your post.

We acknowledge your request and regret that you have decided to close your account with us. Your patronage is important to us and we hope that we can continue the relationship that we have established by retaining you as a cash customer.

We’d like to take this opportunity to inform you that when an account is closed, the credit facility is removed and the account cannot be re-opened. However, you are welcome to apply for a new account which is subject to an affordability calculation as required by the National Credit Act (NCA).

We can confirm that your account has been closed and we look forward to seeing you in our stores again.

Kind regards,

Truworths Online Team 
MP
Monica P's update26 Aug 2021, 10:35
Reviewer Update
Hey so is my account close now... Need too make sure
Truworths
Truworths's reply26 Aug 2021, 11:15
Official
Yes, your account has been closed today.