RM
Regoditswe M

1 reviews | Active since Apr 2019

09 Mar 2023, 15:19

Clearance letter

Paid off my account & getting a clearance letter is such a hassle. It's been a week now of contacting them and being referred to the CFS GROUP. Either they don't pick up or their helpline options are unavailable

0
Replies (1)
Truworths
Truworths's reply10 Mar 2023, 09:08
Official
Dear Regoditswe,
 
Thank you for bringing this to our attention.  We are sorry that you’ve had this experience.
 

We always aim to improve our service offering and appreciate the feedback.  We have arranged for management to get in contact with you, in order to resolve. 
 

Regards
 

Tania
Truworths Customer Service