MM
Mbalenhle M
1 reviews | Active since Jan 2022
07 Jun 2023, 21:42
Cheap quality shoes
On the 8th feb 2023 I bought a show at Truworths (man)Clearwater mall..today 7th June 2023 the shoe is damaged!!!! 4 months later the R675 went down the drain! How do u claim good quality if your shoes don’t even last long? This shoe is not even worn everyday, so how is this possible that the toe cap separates from the welt/outsole? I need answers cause I’m really not happy!!!
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Truworths's replyOfficial
08 Jun 2023, 16:50Dear Mbalenhle,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Truworths's reply08 Jun 2023, 16:50
Official
Dear Mbalenhle,
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service
Thank you for bringing this to our attention. We are sorry that you’ve had this experience.
We always aim to improve our service offering and appreciate the feedback. We have arranged for management to get in contact with you, in order to resolve.
Regards
TaniaTruworths Customer Service