Call centre harassment

<p>Once again i write to complain about the harassment from your call centre. Ive been a loyal customer for 30 years. i complained 6 months ago about similar treatment from your callcentre. I pay every month, not always on time but for heavens sake, can you not train your staff to be considerate and see the bigger picture?</p> <p>If your customer is not paying at all yes, call them. You must have hundreds of thousands of customers.</p> <p> </p> <p>i short paid in January and they call me 3 or more times a day. When i did answer and asked what i owed it was R96. MY WHOLE ACCOUNT IS R96!</p> <p>I have not missed a payment.</p> <p>Out of principle i have not paid this measly amount. Even afteri lost my temper, after I told the girl calling that i cant believe they harass and bully a loyal customer over R96 and to rather focus on customers who DONT PAY REGULARLY and who owe hundreds or thousands of Rands, i still ot 4 more calls today.</p> <p>Can you not train your staff to focus on the bigger picture and show more respect and consideration with regular and loyal customers.</p> <p>Im sick and tired of your lack in customer service.</p> <p>You surely have lost your plot.</p> <p>worst company ever to deal with. </p> <p>I have accounts with both Edgars and woolworths, who have never disrespected me or invaded my privacy with relentless calls for payment...</p> <p> </p> <p>and especially not over R96!!</p> <p>Educate your stafff. I think they are spiteful.</p>