1 reviews | Active since Jan 2010
call centre annoying calls
<p>Good Day</p> <p> </p> <p>My mom do not have a Truwoths account and she is not MISS HP SIBIYA can you please remove my moms cell number from this stupid list she keeps on telling the callers but no one have ears!!!!!!!</p> <p> </p> <p> </p>
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologize for the erroneous communication received sent to your mom regarding one of our account holders.
Following our telephonic conversation with your mom, we established that the account is currently being handled by Van De Venter Mojapelo (VVM) who does collections on our behalf.
We can verify that her details have been removed from their database and kindly request that you allow 24 hours for their system to update.
We hope that we were able to acceptably attend to your concerns and if you or your mom require any further assistance, please feel free to contact us via email to *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for bringing your concerns to our attention and for affording us the opportunity to respond.
We apologize for the erroneous communication received sent to your mom regarding one of our account holders.
Following our telephonic conversation with your mom, we established that the account is currently being handled by Van De Venter Mojapelo (VVM) who does collections on our behalf.
We can verify that her details have been removed from their database and kindly request that you allow 24 hours for their system to update.
We hope that we were able to acceptably attend to your concerns and if you or your mom require any further assistance, please feel free to contact us via email to *** and we will gladly assist.
Kind regards,
Truworths Online Team