DS
David S
1 reviews | Active since Jan 2015
08 Aug 2019, 02:33
Buying Cellphone
Truworths explain your buying policy of cellphones. Why when purchasing a cellphone it's six months to pay with extra 24% interest?
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Truworths's replyOfficial
08 Aug 2019, 08:37We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's reply08 Aug 2019, 08:37
Official
We acknowledge receipt of your review and appreciate you getting in touch with us.
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Truworths's replyOfficial
12 Aug 2019, 10:33 Thank you for your post.
Upon receipt of your enquiry, we escalated your concerns raised to the relevant department. As our terms and conditions of sale and granting of credit, cellphones may only be purchased on the six (6) month interest bearing payment plan. These terms and conditions are available via our website www.truworths.co.za We can confirm that we tried contacting you to have your concerns raised addressed, but were regrettably unsuccessful in our attempt. We wish to advise that in order for us to assist please contact us directly on *** / ***
Kind regards,
Truworths Online Team
Upon receipt of your enquiry, we escalated your concerns raised to the relevant department. As our terms and conditions of sale and granting of credit, cellphones may only be purchased on the six (6) month interest bearing payment plan. These terms and conditions are available via our website www.truworths.co.za We can confirm that we tried contacting you to have your concerns raised addressed, but were regrettably unsuccessful in our attempt. We wish to advise that in order for us to assist please contact us directly on *** / ***
Kind regards,
Truworths Online Team
Truworths's reply12 Aug 2019, 10:33
Official
Thank you for your post.
Upon receipt of your enquiry, we escalated your concerns raised to the relevant department. As our terms and conditions of sale and granting of credit, cellphones may only be purchased on the six (6) month interest bearing payment plan. These terms and conditions are available via our website www.truworths.co.za We can confirm that we tried contacting you to have your concerns raised addressed, but were regrettably unsuccessful in our attempt. We wish to advise that in order for us to assist please contact us directly on *** / ***
Kind regards,
Truworths Online Team
Upon receipt of your enquiry, we escalated your concerns raised to the relevant department. As our terms and conditions of sale and granting of credit, cellphones may only be purchased on the six (6) month interest bearing payment plan. These terms and conditions are available via our website www.truworths.co.za We can confirm that we tried contacting you to have your concerns raised addressed, but were regrettably unsuccessful in our attempt. We wish to advise that in order for us to assist please contact us directly on *** / ***
Kind regards,
Truworths Online Team