1 reviews | Active since May 2017
Bull**** behaviour
Utterly disgusting behaviour and ****** behaviour Bought a jacket along with my brother and my brother flew away overseas and now that the jacket was Small and needed to exchange And this disgusting stuff of this so called trademark store of sa has stupid people working for them Who think they probably pop ice cream
They made me run store to store just to.replace a Damn jacket That I actually got sick and tired and left that jacket right there cause I'm absolutely **** tired of their utter **** behaviour They should be ashamed of running such store with so stupid people
This is all to be blamed upon the Newtown junction store
If the store does not come right with my jacket or refund my money I will surly take further actions
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
We will investigate your concerns raised and will provide you with feedback soon.
Kind regards,
Truworths Online Team
Best regards,
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
At Truworths, our Returns Policy facilitates an exchange or a credit on any item returned within 30 days from date of purchase provided that the original invoice is presented on return as proof of purchase; and all the other requirements of this policy is met. Our policy is printed on the reverse side of our invoices and is available on our website, www.truworths.co.za.
We were advised that due to the condition of the jacket the store is unable to assist. We can confirm that the Store Manager at the relevant store has been in contact with you to provide feedback.
We hope that you understand our stance in this regard and wish to apologise that you are not happy with the feedback provided.
Kind regards,
Truworths Online
Best regards,
Upon receipt of your post, we escalated your concerns raised to the relevant department to address.
At Truworths, our Returns Policy facilitates an exchange or a credit on any item returned within 30 days from date of purchase provided that the original invoice is presented on return as proof of purchase; and all the other requirements of this policy is met. Our policy is printed on the reverse side of our invoices and is available on our website, www.truworths.co.za.
We were advised that due to the condition of the jacket the store is unable to assist. We can confirm that the Store Manager at the relevant store has been in contact with you to provide feedback.
We hope that you understand our stance in this regard and wish to apologise that you are not happy with the feedback provided.
Kind regards,
Truworths Online
Best regards,