JN
Jeanette N
1 reviews | Active since Mar 2021
15 Mar 2021, 10:41
Budget facility never requested
I do not have an account with Truworths. During December 2020 I bought goods to the value of R1560. Much to my surprise the R1560 is debited against my credit card budget facility in monthly increments. Please assist in correcting this facility I never requested. My email ***
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Truworths's replyOfficial
23 Mar 2021, 15:24Thank you for your post.
Upon receipt of your post, we escalated your query to the relevant management to investigate.
We can confirm that the relevant Management tried contacting you but were unsuccessful in their attempt, please note that they left voicemails on your phone, kindly contact them back for assistance.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email at *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your query to the relevant management to investigate.
We can confirm that the relevant Management tried contacting you but were unsuccessful in their attempt, please note that they left voicemails on your phone, kindly contact them back for assistance.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email at *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Best regards,
Truworths's reply23 Mar 2021, 15:24
Official
Thank you for your post.
Upon receipt of your post, we escalated your query to the relevant management to investigate.
We can confirm that the relevant Management tried contacting you but were unsuccessful in their attempt, please note that they left voicemails on your phone, kindly contact them back for assistance.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email at *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Upon receipt of your post, we escalated your query to the relevant management to investigate.
We can confirm that the relevant Management tried contacting you but were unsuccessful in their attempt, please note that they left voicemails on your phone, kindly contact them back for assistance.
We hope that we were able to adequately address your concerns, and encourage you to please stay in touch by contacting us on *** or via email at *** should you have any further inquiries, comments or suggestions, as it is through feedback from our customers that we are able to identify areas of concern.
Kind regards,
Truworths Online Team
Best regards,