Broad ****************

I'm very disgusted by the service that Truworths offers to it's customers,it's really appalling. I placed an online order for two items on sale and my order got accepted with my size items,it didn't even say go and check in store if your item is available. I paid for my order and told delivery will be affected within 3-5 working days.That's was the 2nd of Feb. Thereafter I receive message on my cell on the 11 that my order is being processed and will be delivered to me shortly. I did not get any phone calls,nothing. Suddenly yesterday late afternoon at 16;05 I receive an SMS indicating a problem with my order,no reason was given and I'm being offered a voucher. Did I request a voucher? I want my order.This is unacceptable and am very disgusted by this service,is this how you treat your customers Truworths? Its ridiculous that you display items on sale online,the order is confirmed but you don't even live up to your end of the bargain. I think I would have accepted the offer but that last message with no reason, really indicates your lack of empathy,your lack of true customer service authenticy. I even went back a few days later and found that even on one item I bought you had inflated the very same item by R100 and I found it very strange but I continued to trust in you money grabbing ****s of retailers. So it's either you increased the price and gave to people who were ****med at that increased price and because I had bought it cheaper you don't have items for me but will give me a voucher. I'm disgusted if this is what it means to buy online from Truworths...