Blatant Harassment!!!

Good day, to whom it may concern. To all potential Truworths clients. To the Truwothrs management team. You clearly have a problem. Do not ever think of opening an account with Truworths. They will hound you and treat you like the last piece of S………..t if you have a payment delay. Every call centre agent that phoned me over the past 3 weeks on my personal mobile number was totally ***********, extremely rude and abrupt. When I ask them a question, they put the phone down and another agent would call me the following day. When I informed them that I was not the person they were looking for and requested them to make a note in the system. The agents just put the phone down again. Yet again another agent would call me a few hours or the following day again. This is blatant harassment!!! I finally got so frustrated with the *********** agents, I requested to speak to the manager on duty. Their customer soft s****s are non-existent and they do not even introduce themselves so that you can take note of their names. I requested the gentleman, the apparent manager on duty to ensure that the harassment stops and explained to him again that I was not the person they were looking for. That they please delete my contact number off their system. He guaranteed me he would immediately take action and ensure this would be done. I made it clear that if the harassment does not stop, I would take my grievances up with social media. Well It is clear that I wasted my time as the call centre agent phoned me again a few minutes ago, in the exact same unprofessional tone as ALL the previous agents. Truworths, is your brand not important to you!!!! Your customer call desk is throwing away your name!!! Pathetic does not even describe my experience. Would I or any member of my family open a Truworths account? Why should I based on my experience with Truworths? I have again requested to speak to the manager on duty and finally spoke to a lady this time. Was she even a manager on duty or do the call desk staff cover for each other pretending to be a manager on duty to hide their incompetence from management? I can say that she (the apparent manager on duty) was just as *********** as the previous agents and manager I had spoken to. This is why I have made the assumption above. Again I did not get her name but I made it very clear that I was not the person they are looking for and that they remove my details from their system. A lot more was said but I will leave it out as it is not going to change anything. I can guarantee you that if another call desk agent calls me, I will ensure that this is all over Facebook. I would not tolerate such *********** staff working for my company let alone the face of my business, our call centre. Really Truworths how can you tolerate such incompetence? I challenge anybody to call the Truworths call desk and experience the service first hand and then have an opinion as to my experience. The number is *** Totally frustrated never to be Truworths customer.