DS
Dineo S
1 reviews | Active since May 2015
07 May 2015, 22:01
Billing problems
In February 2015 I opened an Account with Truworths at South Gate. I have been paying my account on time and I have never defaulted. to my surprise I now have received notifications twice informing me that I'm now handed to the lawyers <br> <br> The first time it happened I contacted their lawyers at MBD, and I was told that it was a mistake that they used me Cell number.They then promised me that it will never happen again <br> On the 6th of May2015 I was shocked to receive yet another massage.<br> <br> Your customer service SUCKS!!!
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Truworths's replyOfficial
14 May 2015, 08:39Hello starDii,
Thank you for your post.
We apologise to you for the erroneous communication that was sent to you by Munnik Basson Da Gama (MBD). They have informed us that your cell phone number was removed from their records and that you should no longer receive communication from them in this regard. We believe that they have also contacted you telephonically to assure you of this and that you were satisfied with their phone call.
Kind regards,
Lynn
Thank you for your post.
We apologise to you for the erroneous communication that was sent to you by Munnik Basson Da Gama (MBD). They have informed us that your cell phone number was removed from their records and that you should no longer receive communication from them in this regard. We believe that they have also contacted you telephonically to assure you of this and that you were satisfied with their phone call.
Kind regards,
Lynn
Best regards,
Truworths's reply14 May 2015, 08:39
Official
Hello starDii,
Thank you for your post.
We apologise to you for the erroneous communication that was sent to you by Munnik Basson Da Gama (MBD). They have informed us that your cell phone number was removed from their records and that you should no longer receive communication from them in this regard. We believe that they have also contacted you telephonically to assure you of this and that you were satisfied with their phone call.
Kind regards,
Lynn
Thank you for your post.
We apologise to you for the erroneous communication that was sent to you by Munnik Basson Da Gama (MBD). They have informed us that your cell phone number was removed from their records and that you should no longer receive communication from them in this regard. We believe that they have also contacted you telephonically to assure you of this and that you were satisfied with their phone call.
Kind regards,
Lynn
Best regards,