Best Service Provided by Tintswalo Bilankulu

I would to give a compliment to one of your best employees who knows why they wake up in the morning to provide exceptional service to clients for them to return back to the store and buy more. Tintswalo Bilankulu from Truworths Men in Midrand Boulders , I have never encountered such great service from Truworths before in Gauteng, I am born and bret here but people in the stores are horrible they lack customer experience skills but they are in customer service environment. I once got good service from store in Jubilee Mall Hammanskraal. But Ms Bilankulu she gave me something I have been looking for when walking in a store and get assistance, and encounter a problem and She does not utter 'Unfortunately I cannot assist' She noticed the problem but managed to contact other stores to get what I was looking for as the sizes were not available. She managed to get a store to keep shoes for me for over 24 hours are I was too far from the store in East Rand. She begged the other Truworths to keep the shoes and even promised to give compliment to make sure that I client get what I want.

On that day I said well congrats to whoever employed her, She is an assert to the company, She is professional and uses courtesies, of which I am in customer service and my colleagues never get to use courtesy words, I am impressed and Owe Her a gift.

Truwroths Group I hope you do give recognition to such employees, we come BACK to store 2nd time, because of experience not product. I got the shoes far as the product was out of stock online to orders, I travelled far and at some point thought I shouldn't go anymore, but What ****walo went through to secure those, I had no choice but to honour my word.

Thank you so much Ms Tintswalo Bilankulu for such great customer experience, This is a customer satisfaction note for best emplyeee.