sM
sindiswa M
1 reviews | Active since Feb 2012
24 Jun 2015, 11:53
Best service ever
My account for Truworths was overcharged and no one was willing to assist until I started communicating with Nelmarie, she went an extra mile, communicated daily with me up until I received a refund I was not even expecting. Employees like her I very scarce especially on the retail industry.
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Truworths's replyOfficial
26 Jun 2015, 15:38Hello sipheuxolo,
We appreciate the time you have taken to notify us of the outstanding service you have received from our Recoveries Manager.
At Truworths, every attempt is made to make certain that our valued customers are assisted by skilled and passionate personnel. We are thrilled that our Manager was able to provide you the praise worthy service mentioned in your post. We will be sure to forward your compliment to the deserving recipient as well as to our National Collections Manager.
We look forward to seeing you in our stores again soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to: ***.
Fashionably yours,
Lynn
We appreciate the time you have taken to notify us of the outstanding service you have received from our Recoveries Manager.
At Truworths, every attempt is made to make certain that our valued customers are assisted by skilled and passionate personnel. We are thrilled that our Manager was able to provide you the praise worthy service mentioned in your post. We will be sure to forward your compliment to the deserving recipient as well as to our National Collections Manager.
We look forward to seeing you in our stores again soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to: ***.
Fashionably yours,
Lynn
Truworths's reply26 Jun 2015, 15:38
Official
Hello sipheuxolo,
We appreciate the time you have taken to notify us of the outstanding service you have received from our Recoveries Manager.
At Truworths, every attempt is made to make certain that our valued customers are assisted by skilled and passionate personnel. We are thrilled that our Manager was able to provide you the praise worthy service mentioned in your post. We will be sure to forward your compliment to the deserving recipient as well as to our National Collections Manager.
We look forward to seeing you in our stores again soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to: ***.
Fashionably yours,
Lynn
We appreciate the time you have taken to notify us of the outstanding service you have received from our Recoveries Manager.
At Truworths, every attempt is made to make certain that our valued customers are assisted by skilled and passionate personnel. We are thrilled that our Manager was able to provide you the praise worthy service mentioned in your post. We will be sure to forward your compliment to the deserving recipient as well as to our National Collections Manager.
We look forward to seeing you in our stores again soon.
Should you have any comments or suggestions, please feel free to contact us on ***, or send an e-mail to: ***.
Fashionably yours,
Lynn