GM
Gontse M

1 reviews | Active since Mar 2017

28 Nov 2019, 08:48

Best customer service of the year

Sunday around 14:00 i went to look for a dress for my mom's birthday,I found a DH dress that was very plain,I really didn't like it but took it anyway, when i got to the cashier i explained my story asked for advice,guess what did she do?she closed the till,went with me to the sales floor to help me look for a dress,she found a beautiful dress,and my mom loved it,her name is Princess,she is a true Princess, very patient, friendly,and best customer service ever,she made my shopping the best experience ever,thank you dear, please continue with the love you have for your job

0
Replies (1)
Truworths
Truworths's reply03 Dec 2019, 08:21
Official
 
Thank you for taking the time to inform us of the exceptional service you have received. 

We are delighted that one of our staff members were able to meet and exceed your expectations. We will be sure to pass your compliment onto the deserving recipient and their management team. 

Thank you once again for the positive feedback and we hope to see you in our stores for our internationally inspired trends. 

Fashionably yours! 

Truworths Online Team