LR
Louw R
1 reviews | Active since Feb 2013
16 Jul 2015, 13:41
#### 'BELAGLIKE' serive from Truworths
Between the 15 of June &
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Truworths's replyOfficial
24 Jul 2015, 14:53Hello louwpou,
Thank you for allowing us the opportunity to clarify your concerns.
Upon reviewing your account, we have established that your account went into arrears due to a late payment for the amount due by 05 June 2015 , a payment was received on 17 June , however as this amount did not cover the full arrears due; your account remained in arrears.
When an account is in arrears, correspondence is generated from us to you. It is a reminder to bring your account up to date with payment so that your creditworthiness is not further affected. We regret that you did not receive this communication for its intended purpose, however are pleased to confirm that your account has since been brought up to date with payment.
Please accept our sincerest apologies for the delay in our response to your query.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for allowing us the opportunity to clarify your concerns.
Upon reviewing your account, we have established that your account went into arrears due to a late payment for the amount due by 05 June 2015 , a payment was received on 17 June , however as this amount did not cover the full arrears due; your account remained in arrears.
When an account is in arrears, correspondence is generated from us to you. It is a reminder to bring your account up to date with payment so that your creditworthiness is not further affected. We regret that you did not receive this communication for its intended purpose, however are pleased to confirm that your account has since been brought up to date with payment.
Please accept our sincerest apologies for the delay in our response to your query.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Truworths's reply24 Jul 2015, 14:53
Official
Hello louwpou,
Thank you for allowing us the opportunity to clarify your concerns.
Upon reviewing your account, we have established that your account went into arrears due to a late payment for the amount due by 05 June 2015 , a payment was received on 17 June , however as this amount did not cover the full arrears due; your account remained in arrears.
When an account is in arrears, correspondence is generated from us to you. It is a reminder to bring your account up to date with payment so that your creditworthiness is not further affected. We regret that you did not receive this communication for its intended purpose, however are pleased to confirm that your account has since been brought up to date with payment.
Please accept our sincerest apologies for the delay in our response to your query.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn
Thank you for allowing us the opportunity to clarify your concerns.
Upon reviewing your account, we have established that your account went into arrears due to a late payment for the amount due by 05 June 2015 , a payment was received on 17 June , however as this amount did not cover the full arrears due; your account remained in arrears.
When an account is in arrears, correspondence is generated from us to you. It is a reminder to bring your account up to date with payment so that your creditworthiness is not further affected. We regret that you did not receive this communication for its intended purpose, however are pleased to confirm that your account has since been brought up to date with payment.
Please accept our sincerest apologies for the delay in our response to your query.
Should you have any further comments or suggestions, please contact us on *** or via email on ***.
Kind regards,
Lynn