1 reviews | Active since Mar 2010
Being harassed by Truworths
<p>I'm being harassed by this company to make payment on my account, even tho I've already made payment and settled my balance in full. You know full well that payment normally takes 48 hours to reflect, and in the past 12 hours already I've received 4 sms's and emails to make payment!!</p> <p> </p> <p>STOP HARASSING ME! I GAVE YOU YOUR MONEY</p>
Thank you for your post.
We acknowledge your frustration regarding the collections communication that you have received. Our correspondence is systematically generated as a reminder on the current status of your account and regret that through your experience it was not received for its intended purpose.
We can verify that your payment was successfully allocated and your account has been settled in full.
We hope that we were able to adequately respond to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team
Thank you for your post.
We acknowledge your frustration regarding the collections communication that you have received. Our correspondence is systematically generated as a reminder on the current status of your account and regret that through your experience it was not received for its intended purpose.
We can verify that your payment was successfully allocated and your account has been settled in full.
We hope that we were able to adequately respond to your concerns and if you require any further assistance, please feel free to contact us on 021- *** or email *** and we will gladly assist.
Kind regards,
Truworths Online Team