1 reviews | Active since Apr 2011
Balance of action
<p>Truworths can be very horrible when chasing missed payments, however once the account is up to date Truworths does know what it means to update the credit bureaus. Please go and update my profile as a matter of urgency just like you harrass with calls and emails daily when you have not received your payments. You are disgusting!!!!! The last time you updated the bureaus was in October 2016. DO IT and DO IT NOW!!!!!</p>
Thank you for your post and for allowing us the opportunity to clarify your concerns.
We acknowledge and thank you for your payment received on 25 January 2017 and confirm that your account is currently up to date with payment.
We have reviewed our records and can verify that monthly updates were sent all credit bureaus to update the status of your payment profile held with them.
We have attempted to call you, but were unfortunately unsuccessful in our attempts. Should any of the bureaus however reflect any conflicting information, please email a copy of the report to *** for us to investigate this matter for you.
Kind regards,
Truworths Online Team
Thank you for your post and for allowing us the opportunity to clarify your concerns.
We acknowledge and thank you for your payment received on 25 January 2017 and confirm that your account is currently up to date with payment.
We have reviewed our records and can verify that monthly updates were sent all credit bureaus to update the status of your payment profile held with them.
We have attempted to call you, but were unfortunately unsuccessful in our attempts. Should any of the bureaus however reflect any conflicting information, please email a copy of the report to *** for us to investigate this matter for you.
Kind regards,
Truworths Online Team