bad unrespect service.

what a service i received this morning from Truworths Brooklyn, I called to check one of the item if they do have it on stock, i was helped by the lady by the name of Maggy at LTD woman department who was so rude, this is so shocking as i am a big buyer of Truworths, and even refuse to give me her surname. she make holded for more than 12 minutes and she was very route this is not the service i expect from truworths at all we need people who knows how to deal with cleint